#Long time to initialize in audiosauna drivers#

I would like my hours back - someone commented above 'FREE SUPPORT' - all the free support in the world does no good if they don't resolve issues. I use dozens of audio and video editing programs - they all play nicely together and not a single issue with drivers. I have never had issues like this before. This to me is as silly as being told I can't start my car without having a clown in the passenger seat. If there are known issues, what is being actively done to address it? And for the love of sanity why is video capture bent on so many audio issues? At some point I may want audio as well and can pull my hair out some more then but for now make video require, well - ya know. I do understand that the PC world is complicated but something here seems fundamentally wrong and they should own up to it and address it better than this.

#Long time to initialize in audiosauna drivers#

How is it a solution to remove my PC's audio drivers to make Snagit work - especially when I don't care about the audio for my video capture?! And the suggestion is to remove what I believe to be core drivers required by those systems. On the list are some of the major manufacturers like Asus, Dell/Alienware. You may not be one of us who has a computer listed as a 'third party conflict' but that is very frustrating to see. To me, that should be a warning sign but more so something that TechSmith should be taking ownership of to reduce the problem and better prevent support tickets and frustration.

The lengthy list of 'options' to resolve the audio issue speaks for itself. It took me about an hour to get through them all and document (screenshots, steps, and results, etc.) what was done.

Here is what support responded with, a link to go through these steps.